Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be:

• Unworn and unused

• In its original condition

• With tags attached

• In the original packaging

• Accompanied by proof of purchase

To start a return, please contact us at info@wildlilyonline.com.

Returns must be approved before being sent back. Once your return is approved, we’ll provide instructions on how and where to send your package.

Please note: Items sent back without first requesting a return will not be accepted.

Return Address:

5693 S Jones Blvd #112-314
Las Vegas, NV 89118

Damages & Issues

Please inspect your order upon arrival and contact us immediately if:

• Your item is defective

• Your item is damaged

• You received the wrong item

We’ll evaluate the issue and work quickly to make it right.

Non-Returnable Items

Certain items cannot be returned, including:

• Sale items

• Gift cards

• Personalized or custom products

• Beauty and personal care products

• Perishable goods

• Hazardous materials, flammable liquids, or gases

If you have questions about a specific item, please contact us before purchasing.

Exchanges

The fastest way to receive a different item is to return the original item first. Once your return is approved, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Items must still be:

• Unworn and unused

• In original packaging

• With tags attached

• Accompanied by proof of purchase

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved, please contact us at info@wildlilyonline.com.