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Privacy policy

Last updated: May 21, 2024

Privacy Policy

Last updated: May 21, 2024

This Privacy Policy describes how Wild Lily Lynn I Love You (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from wildlilyonline.com, or otherwise communicate with us.

By using our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website and update the “Last updated” date when applicable.

How We Collect and Use Your Personal Information

We collect personal information from you to provide our services, process orders, communicate with you, improve our website, comply with legal obligations, and protect our business, customers, and website.

Personal Information We Collect

The information we collect depends on how you interact with our website.

Information you provide directly may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order information

  • Account information

  • Customer support messages

  • Items you view, add to cart, purchase, or add to a wishlist

Information We Collect Through Cookies

We may automatically collect certain information about your interaction with our website through cookies, pixels, and similar technologies.

This may include:

  • Device information

  • Browser information

  • IP address

  • Website usage data

  • Pages viewed

  • Cart activity

  • Interaction with emails, ads, or website features

You can adjust your browser settings to remove or reject cookies, but some parts of the website may not function properly if cookies are disabled.

Information We Obtain from Third Parties

We may receive information from third parties who help us operate our store and provide services, including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Marketing and advertising partners

  • Analytics providers

  • Customer support tools

Payment processors may collect payment information to process your order. We do not directly store full credit card numbers.

How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill orders

  • Accept payments

  • Arrange shipping

  • Provide returns and exchanges

  • Send order updates and customer service messages

  • Manage customer accounts

  • Improve our website and services

  • Send marketing emails or promotional messages

  • Show relevant advertisements

  • Detect and prevent fraud or security issues

  • Comply with legal obligations

Marketing and Advertising

We may use your personal information to send promotional emails, offers, updates, or advertisements. You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.

Even if you opt out of marketing, we may still send non-promotional messages related to your orders, account, returns, or customer service requests.

How We Disclose Personal Information

We may share personal information with third parties for legitimate business purposes, including:

  • Vendors and service providers who help operate our website

  • Payment processors

  • Shipping and fulfillment partners

  • Customer support providers

  • Data analytics providers

  • Marketing and advertising partners

  • Shopify

  • Legal, compliance, or fraud-prevention partners when required

We may also disclose information if required by law, to protect our rights, to enforce our policies, or in connection with a business transaction such as a merger, sale, or bankruptcy.

Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If you submit product reviews, comments, or other content to public areas of our website, that content may be visible to others. We are not responsible for how others may use information you choose to make public.

Third-Party Websites and Links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy, security, accuracy, or practices of websites that we do not control. Please review their policies before providing personal information.

Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can request deletion of that information.

Security and Retention

We take reasonable steps to protect personal information, but no method of transmission or storage is completely secure.

We retain personal information for as long as needed to provide our services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request a copy of your information

  • Restrict or object to certain processing

  • Withdraw consent where consent is used

  • Appeal a denied privacy request where applicable

To exercise your rights, contact us at info@wildlilyonline.com.

We may need to verify your identity before processing your request.

Communication Preferences

You may opt out of promotional emails at any time using the unsubscribe link in our emails. We may still send important non-marketing messages related to your orders, account, or customer service.

International Users

If you access our website from outside the United States, your information may be transferred, stored, and processed in the United States or other countries where our service providers operate.

Complaints

If you have concerns about how we handle your personal information, please contact us at info@wildlilyonline.com. Depending on where you live, you may also have the right to contact your local data protection authority.

Contact

For questions about this Privacy Policy, your personal information, or your data rights, please contact us at:

Wild Lily Lynn I Love You
5693 S Jones Blvd #112-314
Las Vegas, NV 89118

Email: info@wildlilyonline.com